EXECUTIVE SUMMARY

Companies today are facing an array of business challenges, including the growing number of remote and virtual employees; the rising costs and stresses of business travel; the need to make decisions faster than ever before; and the desire to be ecologically responsible. All of these are putting pressure on managers to find alternatives to in-person collaboration, and are having a noticeable impact on corporate communications. The result has been significant growth in various collaboration applications, including video conferencing. But while many of today’s visual communications solutions are adequate for ordinary collaboration sessions, only telepresence promises a truly life-like experience that mimics an in-person session. And for highly critical or strategic meetings, this personal dimension can mean the difference between success and failure. Telepresence, which comprises a tightly integrated combination of technologies and services designed to create a truly immersive collaborative environment, can help companies deal with today’s business challenges in a way other visual communications simply can’t. Since telepresence allows participants to meet for many hours at a time without experiencing “meeting fatigue," it can be used to replace meetings that would otherwise have to happen in person. And because telepresence delivers such a high- quality experience with remarkable ease, companies can expect the systems to see significant usage compared with other visual communications, thereby shortening the time it takes to see a return on investment. Telepresence is especially valuable for certain key industries, as well as select employees within those and other vertical markets. The solutions aren’t cheap—but they can deliver significant strategic value for the companies that deploy them. This whitepaper outlines which businesses should consider telepresence early in order to boost productivity and improve the bottom line—and gain considerable competitive advantage, too.

 

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